# Why "Reload" shows gray when using the D5 Converter to sync the models?

![image](https://docs.d5render.com/~gitbook/image?url=https%3A%2F%2F3611830798-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F-MjbN1iGmN_HBnj_fyU9%252Fuploads%252FY8tbx6ynCRd8ywY7qD6e%252Fupdate%2520gray.PNG%3Falt%3Dmedia%26token%3D76d694af-7c07-4ad8-b734-5600b1fb3403&width=768&dpr=3&quality=100&sign=6fb10aca&sv=2)

  1. You can only use the "reload" feature when you **import the models directly**.

  2. If **the models synced to D5 through the D5 Converter plugin** need to be reload, you can use the sync feature of the plugin.

  3. If you**use the D5 Converter plugin to export .d5a files and import them to D5 (import directly) without changing their file path** , you can use the reload feature. If you**have changed the path the updated models** , you need to use the "Replace from the local folder" and manually select the model files path during update